Tel: +44 (0)330 321 0111
help@artesiansolutions.com

Sign in

What do you need help with?

  1. Artesian Knowledge Centre
  2. Engage
  3. Engage FAQs

Engage FAQs

  • Updating your user details (Name, Email)
  • What are disabled Watchlists and how do I access them?
  • How are articles scored for relevance within Artesian's news feeds?
  • What is "hotness" in Prospector?
  • What are Triggers?
  • Does Artesian track blogs from company websites?
  • How Often is Company Data Updated in Artesian?
  • Using SIC Codes to target industry sectors
  • I have recent articles in my profile but I'm not getting any email alerts, why?
  • Why can't I find my company?
  • Can I phone companies on my Prospector list?
  • Why is my account not in the news?
  • What are Low Relevance Articles?
  • Are NLA publications part of the news sources for Artesian?
  • Family Tree - What are subsidiary/intermediate parent/ultimate parent companies?
  • What do the green, amber and red lights mean in my Watchlists?
  • I've just added some new companies to my Watchlists, when will I start seeing some news?
  • How should I organise my Watchlists?
  • Exporting Company data - Column definitions
  • Exporting People data - Column definitions

© 2020 Artesian Solutions


Contact Us:
Tel: +44 (0)330 321 0111
Email: help@artesiansolutions.com