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    Matthew Tuohy

    TBH I, and a number of my colleagues, are fed up with the Artesian alerts coming at around 5am EVERY day. I cannot turn my phone off as I use it for emergency monitoring but I am getting sleep disturbed every day since turning the service on. I appreciate the alerts but not the delivery time. Please let me know where i can change the time (if possible) or change your transmit time.

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    Carina Price

    Hi Matthew.

    Many thanks for contacting us regarding this, and please accept our apologies that the alerts are disturbing your sleep. The time of the alerts is early by design as many of our customers have requested that our alerts be available to be read whilst commuting into work – hence the early hour.

    So as to better discuss this, I’ll be contacting you via email shortly so we can review your particular situation and work towards an agreeable resolution.

    Kind Regards,

    Carina

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