Service Status


Please refer to this for issues relating to service status. Click on View Article and then 'Follow' to receive all Service Status updates direct to your inbox.

5th February 2018 09:30

An issue was identified at 07:00 GMT this morning which impacted parts of the Artesian service. This was rectified at 08:40 and all services are now fully functional.


1st February 2018 14:00

As of 13:40 GMT the issue has now been resolved and all services are fully functional.


31st January 2018 15:30

At 13:18 GMT a temporary failure occurred within the news part of the Artesian service.

Other areas of the service (Prospector, Data, People etc) were unaffected.  

A workaround was deployed at 15:10, which enabled users to see news again, with certain restrictions

  • News was frozen at 11am on 31st Jan (Articles published after that will be refreshed into the platform when the solution has been applied).
  • For this reason, Email alerts had to be turned off for the morning of 1st February
  • Only companies >£5m Revenue and >5 employees are currently able to be followed. 


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